Archive for December, 2012
New /help System
We always provide an avenue for users of our sites to contact us. Using information gathered from the volume of emails we received, we developed a new “help” page dedicated to answering a lot of the most common support questions. It can be found from the “contact us” link at the bottom of every page, and you can see Stack Overflow’s version here.
This may have been developed primarily to assist users who are heading to ask the team questions, but we hope it can still be helpful to our moderation team. The many links contained within, and the guides written for them, should be usable for meta, chat, and comment inquiries from new users who run into these issues.
Changes to MigrationAfter many discussions regarding the complications that arise from migrating old and highly voted questions from the larger sites over to smaller sites, we have implemented some new regulations and systems regarding migration. First, migrations are no longer permitted for questions older than 60 days. This is a simple block that prevents the migration from happening, even from moderators. Should it be important to move older posts, there is an alternative method for performing these. It’s a three step process. First, the destination site will build a listing of questions which would be acceptable to migrate. Then, the source and destination communities will confer together and help confirm which posts are valid to move over, by vetting the losses. Finally, once the two communities have come to a consensus, the list can be brought before the Stack Exchange Team to perform a one-time migration of all the posts.
New Under-Age User PolicyWe have amended the process for handling users who are found to be less than 13 years of age. Suspension until they reach the required age is no longer a valid option as it still leaves potentially sensitive information online. Therefore, the new policy is to please send any discovery of such individuals to the Community Team. We will handle the disposal of the user’s private and identification data. You can reach us through email@example.com.
PlagiarismWe have added a new template to the selection of pre-written moderator messages that you can work from when sending a message to a user. This message is for handling users who are plagiarizing their posts from other sources, be it in our network or completely external. Below is an excerpt from it.
It has come to my attention that several of your answers consisted primarily or entirely of text copied from other answers or websites, without any indication that you were quoting nor any reference to the source of the text. Such plagiarism disrespects those authors who put effort into the original answers, and will not be tolerated.